Thanks to its presence on several continents, Zarcrom is permanently awake. Its customers may consequently find interlocutors, in particular for technical support issues, at any time of the day or the night and every day of the week.
Customer support procedures are organized around an online interface (http://support.zarcrom.com/) which not only conveys rapidly the customers' requests toward the most qualified and available center, but also allows permanent tracking of these requests, and of the responses provided by Zarcrom. Using this online interface should therefore always been preferred to sending email or calling the support centers themselves, for higher efficiency, whichever the nature of the request.
At any time, answers will be, upon customer's wish, provided in either English, Spanish or French languages.